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Author Topic: Error when uploading CSV users file  (Read 439 times)
sroessner
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Posts: 2


« on: August 21, 2017, 03:38:30 PM »

I am constantly getting this error when trying to upload a CSV.

"Empty file or missing header row"

It even does it when I download the template and immediately try to upload it with and without alteration.

Any thoughts?
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YZone
Jr. Member
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Posts: 65


« Reply #1 on: August 29, 2017, 08:22:35 AM »

Hi,
I did a test with the demo version 2.6.7 and the import of a user file works.
See example of the CSV file below:
Code:
username email first name last name password phone organization position timezone language groups
test test@example.com joe sixpack 1234
Are you using any special characters for the user name or anywhere else in the CSV file? Is so, you must convert the file to UTF-8 format and then upload this file.

YZone
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