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Author Topic: V2.0 Install error  (Read 419 times)
abcrobots
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« on: May 14, 2012, 10:02:16 AM »

Hi group.
I solved my other install problems (I think) but now I have a new issue.
When I run the installer, the system thinks it's an upgrade, and obviously faults when I get to any part that wants to add a field into a DB that is clean.

Is there a clean install file I'm missing?

I thought I had the right one.

Sorry!  Huh
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Nick
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« Reply #1 on: May 14, 2012, 01:23:02 PM »

Which version do you have installed?
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redrings
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« Reply #2 on: October 24, 2012, 02:41:46 PM »

I am running into this same problem with 2.3.3, it says:

...
3) You are upgrading from version 2 to version 2.3.3
UPDATE

I click on update and then I get a bunch of MySQL errors and nothing works.  Looks like I just have 3 tables in the db after doing this: `custom_attributes` ,
`custom_attribute_values` ,
`dbversion`
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Nick
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« Reply #3 on: October 29, 2012, 02:05:23 PM »

Just to be clear.... you do not have a version of phpScheduleIt installed but it's asking you to upgrade? I'll dig into this.
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Draedalus
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« Reply #4 on: November 02, 2012, 05:49:41 PM »

I solved this problem by installing v2.0 then upgrading to 2.3. The problem I have now is that I can no longer log in with the admin user, or any user. Even if I register a new user, if I try to login it just puts me to unknown error page.
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MobsterScheduler
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« Reply #5 on: November 05, 2012, 05:34:01 AM »

I have the same issue.  Have you found a solution?  I can install the software, but can't login. 
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Draedalus
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« Reply #6 on: November 05, 2012, 04:43:32 PM »

I have not found a solution but will start a new post soon if I can't find a corresponding one.
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eideus
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« Reply #7 on: November 06, 2012, 04:56:53 PM »

I solved this problem by installing v2.0 then upgrading to 2.3. The problem I have now is that I can no longer log in with the admin user, or any user. Even if I register a new user, if I try to login it just puts me to unknown error page.

What does the log file say?
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Draedalus
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« Reply #8 on: November 07, 2012, 03:37:59 PM »

I don't know how to enable logging other than error recorded by the server and given to me by the sysadmin; and of those logs there doesn't seem to be apache errors.
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Nick
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« Reply #9 on: November 07, 2012, 04:07:20 PM »

If all logins are failing then I'd assume something is misconfigured. I'd check the application logs. There are instructions for turning on logging in the readme_installation.html file.
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