Installing to GoDaddy Hosted Account

[Dusibello]

Anyone succeeded at doing this?

GoDaddy does not use cPanel, and I seem to have a basic user permission issue.

I have created the MYSQL database and user per the 'remote install' directions, but when I run install I get insufficient permission errors.

I can 'connect' with the MYSQL database user account, but the first step 'Create Tables' yields this:

Dropping database...Failed: DB Error: insufficient permissions

Creating database...Failed: DB Error: insufficient permissions
have
Selecting database...Failed: DB Error: insufficient permissions

Creating announcement table...Failed: DB Error: no database selected

etc....

Tried GoDaddy tech support but got poor help.

Odd thing is that OSTicket installed wonderfully on the same hosting server and works great. Seems to be a similar application, requires creating tables and users, etc.

Saw how another user here had many issues with Yahoo! hosting, and have tried all the remedies described in that case...

Time to give it a rest - thanks for listening!

[nicho211]

godaddy servers always problematic. I had too many problems with them , then I  have changed my hosting partner with cpanel. The all problems gone.

[Nick]

You won't be able to run the install.php file.  You'll need to create the tables using the setup.sql file.  The instructions are in install/remote_host_install.html

[juls]

Yea, I created the database manually.  It will generally not allow you to build the database name "phpscheduleit as instructed in the sql file.

you will need to tweek the setup.sql file after you create the database name in phpmyadmin

it will come back in the form of for the hostname and database:

"dbname.db.5369xxx.hostedresource.com"

I was able to get this far, but got hung up afterwards when trying to run the the index.php in th new folder I created for schedule it.

I received the following:

Warning: require_once(/home/content/R/o/s/RosaI/html/administrator/schedule/lib/../config/config.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/R/o/x/Roxx/html/administrator/schedule/lib/CmnFns.class.php on line 14

Fatal error: require_once() [function.require]: Failed opening required '/home/content/R/o/s/RosaI/html/administrator/schedule/lib/../config/config.php' (include_path='.:/usr/local/php5/lib/php') in /home/content/R/o/s/RosaI/html/administrator/schedule/lib/CmnFns.class.php on line 14

Which comes back to the following code (the require statement is the beginning of line 14)  I think I might have with my absolute file structure
 for the base directory


**********

 require_once($basedir . '/config/config.php');

if (isset($_SERVER['HTTP_HOST'])) {
   require_once($basedir . '/config/init.php');
}
else {
   require_once($basedir . '/config/cmdinit.php');
}
require_once($basedir . '/lib/Link.class.php');
require_once($basedir . '/lib/Pager.class.php');
require_once($basedir . '/lib/Timer.class.php');
require_once($basedir . '/lib/Time.class.php');



 [

[Nick]

The config file will need to be adjusted with your settings, then renamed to config.php instead of config.new.php.

[mayanosuke]

Hi there,

I have gone to config.php.
Now, when I go to /Web/install directory in a web browser, I get this message:
"The web server must have write access to ../../tpl_c222"

Help is greatly appreciated.

Thanks!
Maya

[Nick]

You'll need to make the permissions on tpl_c and tpl 0770. Hopefully that works.